The Body Shop Chamomile Cleansing Butter Review

The Body Shop Chamomile Cleansing Butter Review

Over the years I don’t quite know how many times The Body Shop Chamomile Cleansing Butter has been recommended to me, but it’s probably reached the hundreds. Some of my closest friends have been loyal fans of this for years and it wasn’t until I delved into Caroline Hiron’s Book Skincare, that I finally decided I should probably pick one up to see what the fuss is about.

I’m a massive fan of cleansing balms, so really I have no idea what took me so long – but as I noticed that my cleansing stash was running out in August, I took myself down to my local The Body Shop and picked up a tin. Over the past few years, I’ve tended to gravitate more towards cleansing balm formulas as I find that they make the easiest work of removing makeup easily, and I was wondering if the Chamomile Cleansing Butter could really live up to its hype. This is the best selling product from The Body Shop with one selling every 22 seconds in 2019, and is reportedly one of the biggest selling skincare products in Japan, which seems high praise with a plethora of amazing J-Beauty on it’s doorstep.

The Body Shop Chamomile Cleansing Butter Oily Skin Friendly

As always, we’ll start with packaging, and this is a simple aluminium tin with a screw-top lid, I’d very wide, and if I was being a little picky I wish it was taller, rather than wider as for packing into small cosmetic bags for travel I find them easier, but it’s nice lightweight packaging. The packaging could easily be washed out and reused if needed, and the sticker on the front peels off pretty easily.

The product inside has that ever-satisfying perfectly flat look before it’s first use and is white in colour. Running my fingers through it for the first time the consistency reminded me of slightly warm coconut oil. I was expecting with the name butter it would feel thicker, but for me, this feels more like a solid cleansing oil. When I think of something with a more buttery texture, I think of the uber-luxe Emma Hardie Cleansing Balm.

The Body Shop Chamomile Cleansing Butter Packaging

Simply swiping a clean finger across to get a small dollop, I dab it around my face to distribute before massaging the butter in, immediately with the heat of hands and the face this melts down into a luxurious feeling oil and does an A+ job of breaking down any makeup, making extremely light work of eye-makeup including stubborn mascara. I wipe away with a wet microfibre flannel. It’s very rare that I feel like I need to do a second cleanse with this, but it’s usually if my mascara is very heavy that I may need to just specifically go in again.

Once rinsed off my skin feels like it’s had a lovely moisturiser sink into the skin – leaving me feeling very soft and smooth. There feels like there is no residue left behind with this and it wipes away very easily.

The Body Shop Chamomile Cleansing Butter Texture

All that positive-stuff being said – I can’t help but feel that this is causing clogged pores around my chin area. When I introduced this product into my routine, it was the only point of change over a few months and I noticed the worsening of my chin which has continued right to the very end. I have been using a few other new products since, however, I really do think that it’s this that’s the cause. Now I’m at empty with this (it just made it into my last empties for the year!) it will be interesting to see whether that continues with what cleanser I decide to pluck next from my cupboard.


There are two sizes available of this product, the 20ml perfect for travel or trialling out for £5 (25p per ml) or the 90ml is £11 (12p per ml). Whilst I haven’t used this every day, it’s been my main cleanser on the go since September and I feel like I’ve gotten likely around 60 days of use from it, which makes it a very affordable option. Whilst I suspect I’ve maybe had a few issues with my pores, I can still see myself picking it up in future and being more aggressive with an exfoliating toner after use to see if that improves. I do also think it’s probably the best cleansing balm I have tried at it’s price point and is a very affordable option.

You can find The Body Shop Chamomile Cleansing Butter here (Affiliate Link).

Have you tried this cleansing balm before?

*Note that I have received PR from The Body Shop in the past, but this was purchased with my own money.

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6 Comments

  1. January 8, 2021 / 9:23 am

    Lovely review!!! 😍 I am impressed, I never knew this product was THAT popular, it’s definitely tempting to try it out

    • rachael
      Author
      January 8, 2021 / 12:49 pm

      Thank you Joy! It’s definitely worth a try, I can see why it’s so popular!

  2. January 11, 2021 / 5:56 am

    I use dance makeup and let me tell you this gets through the unyielding caked foundation that is sweat-proof theater makeup! Too bad about your pore issues though!
    I’ve noticed it makes for a lovely lip balm too!

    • rachael
      Author
      January 12, 2021 / 4:02 pm

      when ever i use it to remove my lipstick I notice my lips always feel nice and soft after!

  3. January 13, 2021 / 5:11 am

    I think I do finally need to try this one! The way you’ve described the texture and feeling of it sounds wonderful. I always double cleanse, so hopefully the pore thing wouldn’t be an issue🤞

    • rachael
      Author
      January 14, 2021 / 9:57 pm

      I think because it’s such a staple it’s just something you always know will be there and never pick it up, at least for me! It’s got a lovely texture, I’m lazy when it comes to cleansing I want one product that does it all!

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