It’s been a really long time since I did a tag – I saw Joyce’s Unpopular Opinion Makeup Tag pop up on twitter and started reading through, answering the answers to the questions in my head and then got to the end and saw she had tagged me to take part. If that’s not fate to start having some more fun with tags again, then I don’t know what is.
1. Popular makeup product you don’t like
This is more of a cult favourite with some – the J.ONE Jelly pack primer. I kept hearing rave reviews of this and once I heard someone with oily skin review it and say how fantastic it was I had to try it. It’s super sticky and dubbed as a superglue like primer, I really struggle to get makeup to blend on top of it because it’s so sticky and I feel like after a few hours it just doesn’t look good. I haven’t used this in about 6 months, I decided to put it back in my main makeup drawer for one last try and see if I can get it to work on me better during winter, but I’m not holding out much hope!
2. Popular makeup product/brand that everyone else seems to hate but you love
This one had me stumped! I can’t think of a brand that I like that everyone else seems to love and nor can I think of any really unpopular products that I love – I tend to wait out buying things until I have seen a few reviews so if ended up being consistently reviewed badly, there’s a very high chance I wouldn’t buy it. I don’t ever buy anything on release day and I rarely buy a lot of beauty online unless I’m familiar with brands and formulas so I know I’m getting something I’ll like.
The only product that I can kind of think of is the Jouer High Coverage foundation – my absolute fave foundation, when you look at some of the “star reviews” online it tends to be pretty mediocrely reviewed at 3 ish stars. I have a re-review of this coming up but my original review of it is here.
3. Makeup collab you didn’t like or were not interested in
That’s a difficult one to answer, there’s a lot I’m not interested in as I don’t follow the people who are collaborating with the brands. I’ve recently bought into a few collabs, but in general they don’t really garner my attention. One thing I haven’t been too impressed with so far is the Morphe Brushes x Jeffree Star palette, I bought it on a bit of a whim with my Boots points when it was on offer, and the quality isn’t close to Jeffree’s palettes. Whilst it comes in cheaper than his palettes it does make me query why he put his name on a product that just isn’t as good as his own formula. I’m still testing it, so I might change my mind but so far I’m rarely reaching for it as I find it difficult to work with.
4. Popular makeup step that you never do
At the moment it’s probably concealer! I use fairly high coverage foundation so find it’s a step I don’t really need to do and can’t be bothered with the brightened eye area any more. I do still occasionally do it, but it’s not been apart of my regular routine throughout 2019.
5. Popular beauty influencer you don’t subscribe to/watch
Again there’s quite a few who I don’t watch, I’ll mention a couple of people who I met at a previous event. Manny MUA was an absolute hoot when I met him, very friendly, helpful and chatty – I became hooked on his videos. Just before dramageddon happened I had already unsubbed from him as I was finding his content pretty samey. Occasionally I do tune in when I’m looking up reviews of something specific and I am very interested in trying his line Lunar Beauty though as people who have tried it have said how fantastic the eyeshadow formula is!
The other would be Patrick Star, when I met him I found him really cold and actually quite rude – for that reason I’ve never watched his videos.
6. Popular makeup product/brand that you don’t use/support anymore
This is a fairly recent one – Urban Decay. In November I bought a Secret Santa present for my friend Sophie in the Black Friday sales, there was some kind of glitch when I was checking out with Paypal where it sucked up a postcode from my old address and merged it with my new address meaning that it got delivered to my current house number in my old street. I spoke to the courier to try and get it rerouted, but they needed Urban Decay’s permission to do so. The person who I spoke to on the phone was not helpful, not interested in helping and frankly rude.
He said he couldn’t give my new address to the courier due to GDPR (bullshit) and that he there was no one in their customer service team who had a relationship with the courier company to call to arrange it (also bullshit), they wouldn’t let me speak to a customer services manager and said I would get a refund after it had been returned and I could reorder it (at the full price). I got off the phone shaking with anger, but auto pilot ended the call “thank you for your help”, then realised I was in my normal polite mode – and said “I take that back, you were rude and unhelpful”. Had the palette have been for me I would have rang the courier back and told them to resend it back to UD immediately but after a few calls back with the courier they managed to sort it out with the depot and it was sent to my correct address.
Overall that morning I spent almost 4 hours on the phone trying to sort it out, it could have been sorted by Urban Decay in minutes.
7. Makeup trend that you have no interest in trying
Not makeup – but beauty trend would be brow lamination, I don’t need it, I can’t be arsed with the idea of upkeep. Joyce mentioned long pointy nails, and that would also be one on my list, I’d be very scared of skewering my dogs!
8. Makeup product that was better in theory than when you used it. Either swatched better or worked better on others than on you.
I’m going to name an entire line here. The Ordinary.
The Ordinary is just that for me, whilst they are budget friendly I’ve not felt like the performance has been there for me. It was a brand that hit the beauty market with a bang and I can safely say that everything I’ve tried so far has left me less than impressed. Their skincare I’ve found not particularly effective, I do have a few new things in my cupboard which I am still yet to try, but given my experience so far I hold out little hope of it being something which I’m going to fall in love with. I found all of their foundations and primers really not suited to oily skin either, which again when they launched had people talking about them like they were something revolutionary.
I’m interested in hearing in the comments whether you agree with any of my thoughts and comments on brands above. I’m going to tag Chanelle, Polished and Inspired and Lora (who has recently had a fab blog revamp!) to do this tag should they want to. Feel free to take part in the Unpopular Opinion Makeup Tag should you want to too! And make sure you check out Joyce’s original post here too.
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Ooh this looks fun, I’ll certainly give this a go! Will have to think long and hard about a few answers though… you poor thing having to deal with a parcel going awry, I can see how it makes you less favourable towards a brand x
Author
If they had been more helpful, not been rude and stand offish it would have been something completely different – but the person on the phone was just awful, they’ve lost a customer who has been buying from them for 15 years now!
I agreed with a lot of your answers! 🙂
Author
Phew! I’m not alone!
Yas!!! Finally enough signal to load and comment. I am so happy that you decided to do this tag 😄😄😄
Wow, I didn’t know about your episode with UD. You rightfully dump them. That was real shitty service. I’m glad that you take back your initial auto polite comment.
I won’t try brow lamination either. It sounds scary. O golly, scratching your dogs with pointy nails wahahha
Ok… I think my signal gave up and my initial comment is lost. Doing a 2nd take for good measure.
Yey, I am so happy that you are doing this tag 😃
I had no idea that you had such an episode with UD. You rightfully dump them. Horrible service and glad that you took back your initial polite comment.
Laminated brows just sounds scary 🤣 I won’t try either. Scratching your dogs with point nails don’t sound right hey lol
Author
I think that they both came through!
Yeah I didn’t talk about it too much as I didn’t want to end up alerting my friend to what I had bought her for secret santa! But there are other companies I would rather support with my money from now on!
I know when I first heard people talk about brow lamination it had me very confused!
learned not to judge the people we see on YouTube by the things other people say about them but to watch them for their content.
About the two mentioned muas, by watching some of their content I would have guessed that your experience would have been the other way around. Which proved my theory about what I wrote.
And about Urban Decay, some brands don’t have the grasp of how much costumer service is important. Being rude towards one can lead to negative marketing. One doesn’t mean the whole vrand, but they are their representative.
You addressed some interesting things here.
Have a nice weekend.
Author
I have of course seen a few videos here and there – but I was turned off my Patrick from meeting him and haven’t had any interest in finding out more to be honest!
I also don’t necessarily disagree with the point about Urban Decay however I ended up speaking to three different people in the day I called up and not one of them was helpful. That leads me to think it’s overall ethos rather than one customer service rep who is either not good at their job or having a bad day.
3 representatives? Then it is definitely not ok!
Author
Yes all of them shrugged it off like it wasn’t their problem and the main person I ended up speaking to was downright rude.
Wow what a horrible customer service experience with Urban Decay! I definitely don’t want to order directly from them now. I haven’t been impressed with much from The Ordinary either, or other budget skincare brands like fourth ray beauty, etc. Nothing really wows me for some reason.
Author
I think if I was tempted to order from them again I would buy via a stockist rather than purchasing directly – it wasn’t good service at all! I’m hoping to avoid completely though there are other brands I would rather give my money too after that saga!
I’ve tried a couple of bits from fourth ray but they were only cleansers which are kind of hard to get completely wrong IMO. I want to try the Inkey List and see how it compares to the Ordinary at some point
There are so many options these days, better to support brands that value their customers 😌
Lol yes that’s true, cleansers aren’t hard to get right. That would be interesting to compare!
The UD customer experience sounds horrific! So sorry that you had to go through all that.
I agree with you about The Ordinary foundations being not for oily skin. I have barely touched mine (I own both). I am yet to ‘properly’ try them but based on the first initial impressions, quite a letdown to be honest.
Author
I ended up finding that the serum foundation lasted on me better than the coverage one which was quite a shocker! But considering how hyped they were when they first released they’ve soon disappeared off the radar. I haven’t seen anyone talk about them since launch!
That is such a baffling customer service experience! At my job I occasionally have to do customer service and I HATE IT (don’t love speaking on the phone), but am always trying to be the nicest person possible. Why they would want to drive people away when they need customers to survive is just wild. And I’m sure you are not the first person who has had a shipping issue, that should be fairly routine to deal with.
I have resisted trying The Ordinary for some reason, it seems like there are a lot of affordable products with good actives in them out there, have never heard anything about them that makes me want to run out and grab a product. And as I have oily skin, I’m not likely to ever!
Author
Yes me too, I manage my parents ecommerce websites and social media so I have to deal with stuff every now and again – even with rude people it’s important to just be calm!
When they told me that no one in their customer service team had a contact with their delivery company I said that just can’t be true, surely a company of that size have at least one issue a day which you need to deal with! I have had issues with Colourpop before where I accidentally sent it to my old address right after I moved and they were more helpful cross-pond than Urban Decay were!
I tried bits from the Ordinary and I think my issue with it is you have to be a borderline chemist to know how to mix them. I tried their HA and Glycolic and both left me a bit underwhelmed. The Red peel is meant to be similar to baby facial from Drunk Elephant but I never notice it doing anything when I’ve tried it in the past!
Damn, this is like the fifth unpopular opnion makeup tag post I’m reading. Ok, I’m sold! I am doing this!
Btw, I would be terrified of meeting MannyMUA too, you might just ended up in a controversy video! HAHA! JK…
Author
Hahahah! At the time I don’t think he had had much drama, but the drama since has been a bit insane!